Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website operators. This Cookie Policy explains how MissionOpsAI Ltd uses cookies and similar tracking technologies on the missionopsai.com website and the MissionOpsAI Platform.
We comply with the Privacy and Electronic Communications Regulations 2003 (PECR) and UK GDPR when using cookies that process personal data or that are not strictly necessary for the operation of our website.
2. Essential Cookies
Essential cookies are strictly necessary for the website and platform to function. They do not require your consent under PECR. We use the following essential cookies:
| Cookie name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your authenticated session on the MissionOpsAI Platform | Session (deleted on browser close) |
| auth_token | Stores a short-lived authentication token for persistent login | 7 days |
| csrf_token | Protects against cross-site request forgery attacks | Session |
| cookie_consent | Stores your cookie consent preferences | 12 months |
| ui_prefs | Saves your platform display preferences (e.g. theme, layout) | 12 months |
3. Analytics Cookies
We use analytics cookies to understand how visitors interact with our website and platform. These cookies collect information about pages visited, time spent on pages, and how you arrived at our website. This helps us improve our content and user experience. Analytics cookies are only set with your explicit consent via our cookie consent banner.
| Cookie name | Purpose | Duration |
|---|---|---|
| _analytics_id | Distinguishes unique visitors for aggregate analytics | 13 months |
| _session_ref | Tracks a single session for analytics purposes | Session |
Analytics data is processed in aggregate and is not used to identify individual users. Analytics processing is conducted on our own infrastructure where technically feasible, minimising data sharing with third parties.
4. Marketing and Personalisation Cookies
We do not currently use third-party advertising or tracking cookies (such as those placed by Meta, Google Ads, or LinkedIn). If we introduce such cookies in future, this policy will be updated and you will be asked for fresh consent via our cookie consent banner.
5. Our Cookie Consent Banner
On your first visit to our website, you will see a cookie consent banner. You can choose to accept all cookies, accept essential cookies only, or customise your preferences. Your choice is stored for 12 months using the cookie_consent cookie. You can change your preferences at any time using the "Cookie Preferences" link in our website footer.
Please note that rejecting non-essential cookies will not affect your ability to use our website, but some functionality may be reduced if you reject certain functional cookies.
6. Managing Cookies in Your Browser
In addition to our consent banner, you can manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling cookies entirely may prevent some website features from functioning correctly. Instructions for managing cookies can be found in your browser's help documentation.
You can also opt out of analytics tracking by visiting the ICO's guidance on cookies.
7. Changes to This Policy
We may update this Cookie Policy when we introduce new cookies or change how we use existing ones. We will notify you of any material changes by updating the "Last updated" date and, where appropriate, by displaying an updated consent banner.
8. Contact
If you have questions about our use of cookies, please contact us at legal@missionopsai.com.
MissionOpsAI Ltd, registered in England and Wales. Company registration number: 14437210.